Here are answers to some of the Frequently Asked Questions we receive from potential clients. If you still have questions after reading this page, feel free to contact us and we will do our best to answer your concerns.
How long does it take to complete a project?
Each project has its own timeline. It may take two weeks or two months- the timing really depends on the client. We want to complete your project in a timely fashion, but we also understand that some clients need time to decide on things, so we will not rush you. On our end, we promise timely and professional response times.
We wish we could predict the exact minute that your project will be done, but we cannot. We can only assure you that we will not be satisfied with the end-product until you are.
How much will it cost?
Most pricing is listed on our Pricing page. Beyond that, our pricing is either project-based or at an hourly rate. For some of services we can’t give you price until we talk and get a better understanding of what you want. So contact us and we can discuss the details of your project.
What forms of payment do you accept?
We offer a variety of payment methods, including Visa, Mastercard, Discover, American Express, Google Pay, Apple Pay, PayPal, Check, and Cash.
Are there any restrictions on the services you provide?
Yes, we reserve the right to to refuse projects proposed to us. We want to complete all projects in a timely manner, so sometimes we will refuse a new client or project due to our workload or due to the complexity of what is being asked. Below are some further restrictions on the types of projects that we will undertake.
We do not offer services to organizations that:
1. Violate or infringe on the rights of others, including without limitation patent, service mark, trademark, copyright, or other proprietary rights;
2. Are unlawful, deceptive, fraudulent, defamatory, slanderous, libelous, adult-themed, or advocate or glorify illegal activities;
3. Impersonate any person, business or entity, or in any way falsely state or misrepresent your affiliation with a person or entity; or
Do you work with unionized companies?
No, we do not. Due to the complexity of union contracts, how they interact with employee policies, and the mandatory reporting expected by government agencies, we cannot service unionized businesses. We would suggest seeking out a competent labor law lawyer in your area.
Do you work with international companies?
We specialize in handbooks for organizations in the USA. If your organization is located outside of this country or you employ staff in other countries, then our services wouldn’t fit to your needs. We would suggest seeking out a competent lawyer who specializes in international labor law.
Do you work with highly-regulated industries?
We do not work with some highly-regulated industries due to the complexity of the applicable labor laws. If your particular industry is highly-regulated, please contact us with the specifics and we will determine whether we have the expertise to complete your project.