Have a Few Questions?
Here are answers to some of the Frequently Asked Questions we receive from potential clients. If you still have questions after reading this page, feel free to contact us and we will do our best to answer your concerns.
How Long Does it Take to Complete an Employee Handbook?
Each project has its own timeline. From the initial consult to the day when your new handbook is deliver to you (ready to distribute) can take some time. We have completed employee handbooks within four weeks, but that is a quick turn-around. Most often, it will take longer due to delays on the part of our clients. (We understand- it takes time to review your policies, especially when work is so busy.)
We will not rush you, whether that’s your first draft or your third. However, on our end, we promise timely and professional response times.
Can this project go quickly? Yes.
Is it okay if the client needs extra time during the review process? Of course, it’s okay.
We wish we could predict the exact minute that your project will be done, but we cannot. We can only assure you that we will not be satisfied with the end-product until you are.
How Much Will a Custom Employee Handbook Cost?
Most pricing is listed on our Pricing page. We determine the price of your Employee Handbook price after a brief conversation where we discus a few details about your organization.
We do offer other services, such as updating Employee Handbooks we previously designed. Our pricing for such services is either project-based or at an hourly rate, depending on what you need. Please contact us and we can discuss the details of your project.
What Forms of Payment Does New Wind Accept?
We offer a variety of payment methods, including:
- Visa
- Mastercard
- Discover
- American Express
- Google Pay
- Apple Pay
- PayPal
- Check
- Cash
Do I have to Pay Everything Up Front?
No, the price is broken up into 3-4 payments. The payment schedule is set up in your Consulting Agreement, but usually payments are made at set points in the process. You start with an initial down payment.
The final payment is not due until you receive your completed handbook, ready to use. (Please see your Consulting Agreement for the exact details of your payment schedule.)
Are there any Restrictions on the Services that New Wind Provides?
Yes, we reserve the right to to refuse projects proposed to us. We want to complete all projects in a timely manner, so sometimes we may refuse a new client or project due to our workload or due to the complexity of what is being asked. Below are some further restrictions on the types of projects that we will undertake.
We do not offer services to organizations that:
- Violate or infringe on the rights of others, including without limitation patent, service mark, trademark, copyright, or other proprietary rights;
- Are unlawful, deceptive, fraudulent, defamatory, slanderous, libelous, adult-themed, or advocate or glorify illegal activities;
- Impersonate any person, business, or entity or in any way falsely state or misrepresent your affiliation with a person or entity; or
- Violate our Terms of Use or any other guidelines or policies posted on this website.
Do You Work with Unionized Companies?
No, we do not. Due to the complexity of union contracts, how they interact with employee policies, and the mandatory reporting expected by government agencies, we choose not to consult unionized businesses. We would suggest seeking out a competent labor law lawyer in your area.
Do You Work with International Companies?
We specialize in handbooks for organizations in the USA. If your organization is located outside of this country or if you employ staff in other countries, then our services wouldn’t fit to your needs. We would suggest seeking out a competent lawyer who specializes in international labor law.
Do You Work with Highly-Regulated Industries?
We do not work with some highly-regulated industries due to the complexity of the applicable labor laws. If your particular industry is highly-regulated, please contact us with the specifics and we will determine whether we have the expertise to complete your project.
Are New Wind Employee Handbooks Written by Lawyers?
No. Your saving is from working with a consultant rather than a lawyer. However, each client’s handbook is built on a lawyer-reviewed foundation.
For each client, we start with a professional template core that has been reviewed for its legal soundness by one of the nation’s largest labor law firms. On that foundation, we build customized policies that better fit your particular organization. Feel free to ask us about more details concerning this process.
New Wind Business Solutions 